Ok computer people, I need your expertise

[UCFKnight85]

I just moved and set up my home computer (Lenovo running Windows 8.1) and when connecting to the internet, it's saying "Limited connection" despite having 5 bars and when I run trouble shoot it says "No IP is configured". This didn't happen at the other house and it's not the new modem because every other device in the house is running WiFi fine.

I looked at online threads on this problem but have yet to find anything that will work. I tried switching off the powersaver mode on the adapter- didn't work. Uninstalled the network adapter and re-installed- didn't work. Tried running a few command prompts that were given - didn't work.

Anyone been through this and have any solutions?

 

[brahmanknight]

Find the system32 folder and delete it.

That's always worked for me.

 

[UCFKnight85]

What is system32 and why would that alleviate it?

 

[brahmanknight]

Don't do that its an old, lame ass joke.

 

[UCFKnight85]

Don't do that its an old, lame ass joke.

????

 

[knight_poster_15]

Maybe just maybe, buy a Macbook.

:ducksandrunsforcover:

But srsly, you'll be glad you did. And you can look down upon the plebes.

 

[UCFRogerz]

We need @UCFBS to explain.

 

[brahmanknight]

http://knowyourmeme.com/memes/delete-system32

 

[UCFKnight85]

Maybe just maybe, buy a Macbook.

:ducksandrunsforcover:

But srsly, you'll be glad you did. And you can look down upon the plebes.

My home computer is used minimally. Macs are way too expensive for that.

 

[CommuterBob]

Could be a bad wireless card. Can you try with a hard-wired connection?

 

[jetsaholic]

Does it happen all the time? Does it get better if you're not online on other devices? Not saying it is, but that could be your ISP not allowing as many connections on your network. I know FIOS here in VA, I had to get 75/75 mps internet in order to accomodate more than 7 devices at the same time, otherwise everything lags pretty bad.

Is it a laptop? If it isn't, just hardwire it. I did mine because it kept lagging during online gaming and hardwiring it took care of the issue.

 

[UCFEE]

Couple things to try: check your network settings on the PC and make sure DHCP is enabled to get your IP address.

If it is, then login to your router and make sure you have a large enough number of assgnible IP addresses available. Since you have other devices that are getting IP addresses, DHCP should already be enabled on your router.

 

[UCF w00t]

What IP address are you getting, if any? It sounds like it's just not getting a proper IP. Could be caused by your router as EE mentioned. What connections show up in your "network connections" control panel? You may have something funky in there (like a network bridge) causing issues. Need way more info than you've provided to be able to give you an answer.

 

[UCF w00t]

I had to get 75/75 mps internet in order to accomodate more than 7 devices at the same time, otherwise everything lags pretty bad.

lolwut?

 

[jetsaholic]

lolwut?

That was my reaction exactly. I tried 50/50 mbps and I couldn't stream shit, let alone have multiple devices streaming at the same time. I have never encountered such stupidity as I have since getting FIOS internet. What's worse, they wouldn't really help me solve the issue, other than suggesting I get more speed.

Verizon FIOS is by far the worst customer service I have ever encountered, and I am putting Walmart and McDonald's in the same conversation. They were my inspiration for cutting the cable cord. I wish I could switch ISP but I can't.

 

[brahmanknight]

That's a Virginia thing, jets. FiOS in Florida is god tier. I hate moving, but let me find a place to live in a FiOS neighborhood in Orlando and see how fast I'm ghost.

 

[jetsaholic]

That's a Virginia thing, jets. FiOS in Florida is god tier. I hate moving, but let me find a place to live in a FiOS neighborhood in Orlando and see how fast I'm ghost.

That's what I thought coming in. Reality has been far from that.

 

[UCF w00t]

That was my reaction exactly. I tried 50/50 mbps and I couldn't stream shit, let alone have multiple devices streaming at the same time. I have never encountered such stupidity as I have since getting FIOS internet. What's worse, they wouldn't really help me solve the issue, other than suggesting I get more speed.

Verizon FIOS is by far the worst customer service I have ever encountered, and I am putting Walmart and McDonald's in the same conversation. They were my inspiration for cutting the cable cord. I wish I could switch ISP but I can't.

Yeah, they scammed you. That doesn't make any sense. 50mbit divided by 7 devices is still 7mbit for each device. That's enough for each and every device to stream Netflix in HD at the same exact time (which I highly doubt you are doing). What you were almost certainly hitting (which is what 85 may be hitting) is limitations of your wireless router. Most of them are fine for a couple devices but once they start getting real load they fall to their knees. I have a relatively high priced one (think I paid $200 for it a couple years ago) and it will still occasionally puke after about 8 devices (a mix of wired and wireless).

 

[UCFBS]

Does it happen all the time? Does it get better if you're not online on other devices? Not saying it is, but that could be your ISP not allowing as many connections on your network.

A number of providers are artificially limiting the number of internal connections (e.g., 4-8) on the Modem + AP/Router built-in (the latter does the internal) these days - so just to second jetsaholic, try turning off those devices. If that works, turn off your computer, turn the others back on, then retry.

One way around these artificial limits in the provider's device is to get your own device that you control.

The only other thing I can think of is if their tech set a MAC (hardware address) filter on the Router, so only those devices he setup can access the Internet. But I've never seen a tech do that, meaning you couldn't connect any new WiFi device without reconfiguring the Router.

I know FIOS here in VA, I had to get 75/75 mps internet in order to accomodate more than 7 devices at the same time, otherwise everything lags pretty bad.

Sounds like he's not getting an IP, or Windows cannot ping the Internet ("Limited" usually means the latter).

I have nearly 60 IPs in my house on BrightHouses' 2001-era 20/2 with no similar issues (although streaming 4+ will cause performance issues).

Is it a laptop? If it isn't, just hardwire it. I did mine because it kept lagging during online gaming and hardwiring it took care of the issue.

Yes, try a wired Ethernet cable to your Router (assuming you have a LAN port, not just WAN/Internet or the cable/DSL connection) to check it is not a radio issue with your notebook's WiFi, especially on laptops with the RFKill function (ability to turn off the WiFi radio) that can often be a source of issues with drivers/hardware.

This caused issues on my wife's Lenovo U260 2 years ago. Replacing the WiFi card didn't solve the problem, and Lenovo support finally realized it was the separate RFKill logic on the main board (had to send the whole notebook back).

RFkill is the #1 issue I see with a single notebook seemingly reconnecting, but unable to transmit/receive, unlike other WiFivdevices onvthe same network. More and more ODMs are starting to put the PHY+RFkill (physical interface+radio logic) on its own, separate PCB (mini-board) for this reason.

 

[UCFKnight85]

I brought in another device and it connected to the wifi instantly with perfect speed. It's not too many devices there is something wrong with the adapter I think.

All we have is a TV, two phones, and iPad, and the computer running to the router.

I've tried probably 10 different methods from other threads with same issue and nothing worker.

 

[UCFWayne]

go into the network settings, disable the wireless adapter. give it a few seconds then re-enable.

 

[jetsaholic]

Yeah, they scammed you. That doesn't make any sense. 50mbit divided by 7 devices is still 7mbit for each device. That's enough for each and every device to stream Netflix in HD at the same exact time (which I highly doubt you are doing). What you were almost certainly hitting (which is what 85 may be hitting) is limitations of your wireless router. Most of them are fine for a couple devices but once they start getting real load they fall to their knees. I have a relatively high priced one (think I paid $200 for it a couple years ago) and it will still occasionally puke after about 8 devices (a mix of wired and wireless).

Oh, I know they did. It was a battle that I couldn't win, so at least I got even and was able to dump their cable tv service.

 

[1ofTheseKnights]

That's what I thought coming in. Reality has been far from that.

Fios de VA muy racista!

 

[UCF11and1]

go into the network settings, disable the wireless adapter. give it a few seconds then re-enable.

This. I got a new Lenovo a few weeks back and received the same message.
1. Tell the computer to disconnect from the WiFi network
2. click connect again and type password fresh

 

[UCFKnight85]

Done that...nothing.

Got an IT guy coming out to try.

Oh and Lenovo support fuking SUCKS. I called 6 times and never got through to a human after waiting forever each time I called.

 

[UCFBS]

Done that...nothing.
Got an IT guy coming out to try.
Oh and Lenovo support fuking SUCKS. I called 6 times and never got through to a human after waiting forever each time I called.

IBM-Lenovo is starting to reach a whole new level of fail lately, not just for consumers, but even on Enterprise hardware with SLAs.

I'm under a past NDA on their uEFI firmware. Long story, I've been dealing with their servers running their uEFI implementation since 2010, and it's not so different than the uEFI firmware used for all Windows 8 notebooks since 2013. I only recommend Dell and HP for countless reasons I cannot disclose, other than I won't recommend IBM-Lenovo, and they know why. Heck, even my customer this very week confirmed some similar non-sense, especially when dealing with support.

On the home consumer end, their WiFi is getting to be a joke.

In addition to the PHY failure on my wife's older U260, her current Yoga2 13", which we purchased almost immediately after it was released, didn't even come with a driver for Windows 8.1 to turn the radio on (no WMI driver support to disable the software RFkill to the PHY chip). I usually never buy the latest stuff for myself, but for my wife, I let her show off the latest toys (like the Yoga2). Not having a working WiFi out-of-the-box, on a notebook with no wired Ethernet, is just utter fail.

Luckily someone had created an updated CIM (WMI) driver for Linux that recognized the new PHY for the Yoga2, so I could disable the software RFkill, and then reboot into Windows.

It's this type of both server non-sense and consumer out-of-the-box experience that has resulted in me blacklisting any IBM-Lenovo from considering going forward. The sheer number of f'ups compared to even Dell is surprising me as of late.

 

[Dmarino110]

Done that...nothing.

Got an IT guy coming out to try.

Oh and Lenovo support fuking SUCKS. I called 6 times and never got through to a human after waiting forever each time I called.

Is the Access point new? is it an AP you bought or is it a combo deal from your ISP?

its just the wireless on the lenovo? What other devices are you using?

can it see the SSID of the network you are trying to connect to? (went back and read and you have limited connection so apparently it can see the SSID)

We have a few lenovos and i cant remember off the top of my head what wireless adapters they use but they cant connect to 5 gig radios, only 2.4...the laptops are at least 3 years old so i would hope they would have fixed that by now...

check your ap and see what you are broadcasting and if you have the 5gig radio on, turn it off and turn on the 2.4

 

[chemmie]

If you were an engineer, you'd be able to figure this problem out on your own without calling tech support.

 

[UCFBS]

If you were an engineer, you'd be able to figure this problem out on your own without calling tech support.

I know you were making a joke, but IT is not engineering. Heck, you don't need a degree to be an outstanding tech. Most of the best people I work with don't have a degree, or any engineering background, especially veterans.

BTW, I know you probably were already told to do this by the Lenovo tech, but I'll just mention it in case he didn't. Try toggling the software RFkill via hotkey.
- Lenovo Support Page: http://support.lenovo.com/us/en/documents/ht072689

Assuming they loaded the drivers (ergo, my wife's original issue on her Yoga2), newer Lenovos only have the software toggle, which is usually Fn-F4 or Fn-F5. There is no hardware switch anymore on most newer notebooks.

Another note, do not hit the combination repeatedly. Hit it once, wait 30 seconds, and see if things change in your WiFi notification. After a minute, try the combination again. This should software toggle (again, RFkill) the radio (PHY chip, which is separate from the MAC logic of the WiFi card).

This is one place where Lenovo has constantly been "screwing the pooch." Their return rate on initial systems is very high, although that usually means they have great sales just 3-4 months after release of a new model.