No, it was done by telephone. They spelled my mother's name wrong and my email address was spelled wrong too. When, I didn't receive a confirmation email, I called them back. That's when I found out about the spelling errors. It is likely the customer service agent made a mistake. Here English was very broken. She was on speaker phone with my wife, mother and I. We clearly said section C row 1 multiple times. She kept asking us to repeat stuff. I could go on about all of the calls that I have made since then, but it's too frustrating. I wish I would have just bought online, but they offered a 15 percent discount in an email, and it wouldn't work online. However, it gave me their toll free number instead. That's when the trouble started. I got my 15 percent off alright, but I got the wrong seats 2 hours later.
